Plumbing software, built around how you work
We build dispatch, invoicing, scheduling, and follow-up systems for plumbing businesses. You describe what slows you down. We make it run on its own.
What do plumbing businesses lose every week to manual work?
Dispatch calls eat your morning
You spend the first hour of every day calling techs, rearranging schedules, and figuring out who is where. That is 5+ hours a week of dispatching that runs on phone calls and sticky notes.
Invoices go out late, or not at all
Jobs finish at 5pm. The invoice does not go out until tomorrow, or next week. Every day of delay is a day you are waiting on cash you already earned.
No-shows cost you booked jobs
Customers forget appointments when they do not get a reminder. One tech sitting idle costs you $200 to $400 in lost billable time. Multiply that across a week and it adds up fast.
Leads go cold before you call back
A customer calls for a quote. You are on a job. By the time you call back, they have already booked someone else. Slow follow-up loses real money every week.
Customers text, but you cannot respond fast enough
75% of customers prefer texting over phone calls for service bookings. If you are still relying on voicemail and callbacks, you are losing jobs to the shop that texts back in 30 seconds.
Google reviews trickle in on their own
Plumbers with automated review requests get 15 to 20 Google reviews per month. The industry average without it is 2 to 3. Reviews drive new calls. No reviews, fewer calls.
Plumbers spend an average of 11 hours per week on dispatch, invoicing, and admin work. At $150/hour in billable time, that is $1,650 per week in time that never gets billed.
What does Prello build for plumbing businesses?
Job dispatch dashboard
See every open job, assigned tech, and status in one screen. Assign jobs, move them around, and spot delays without making a single call.
Invoicing on job completion
When a job is marked complete, the invoice goes out automatically. No manual entry, no delay. Customers get it while the tech is still on the road.
Text message reminders
Customers get a text the day before and an hour before their appointment. No-show rates drop immediately. Cancellations come in early enough to fill the slot.
Google review collection
After every completed job, your customer gets a quick text asking for a review. Systems that send automatically hit a 95% send rate versus the 20 to 30% you get asking manually.
Customer portal
Customers log in to see their job history, invoices, and service records. No more phone calls asking when the last visit was. Your reputation goes up.
Lead follow-up system
Quotes that have not been accepted get a follow-up on day 2, day 5, and day 10. Automatically, in your tone. You stop losing jobs to slow follow-up.
How is Prello different from Jobber or ServiceTitan?
Those platforms ask you to learn their system. We learn yours.
No unused features
Most plumbing shops use 20% of what they pay for in off-the-shelf software. We build only what your business actually needs.
No training videos
ServiceTitan takes 4 to 6 weeks to set up. We go live in 7 to 10 days. Your team does not need to learn a new system. It is built around how they already work.
No long-term contracts
Other platforms lock you into 2 to 3 year contracts at $4,000 to $7,000 per month. Prello starts at $200/month per workflow with a 3-month minimum. After that, month-to-month.
What does it cost and how long does it take?
Most plumbing systems are live within 7 to 10 days. Pricing starts at $200/month per workflow plus a $200 setup fee per workflow. Average customers save $2,400/month in admin time and recovered jobs.
7 to 10 days
to go live
$2,400
avg. monthly savings
11 hours
admin time recovered per week
What do plumbing businesses ask us most?
Prello starts at $200/month per workflow plus a $200 setup fee per workflow. That includes the build, hosting, and ongoing changes. 3-month minimum, then month-to-month. Most plumbing businesses save $2,400/month in admin time and recovered jobs, so it pays for itself within two weeks.
Yes. The dispatch dashboard shows all techs, their current jobs, and availability. You assign jobs from one screen. Each tech sees their own schedule on their phone.
Yes. We connect invoices and payments to QuickBooks so your books stay up to date automatically. No double entry.
Yes. Everything we build is mobile-first. Techs can view their jobs, update status, and mark jobs complete from their phone in the field.
We can often connect to it rather than replace it. Tell us what you use and we will show you what is possible. Many plumbers run dispatch separately from invoicing. We can bridge those systems together.
Most plumbing business systems go live in 7 to 10 days. Describe your dispatch, invoicing, and follow-up headaches. We build and configure the system. Your techs are using it within two weeks.
No. You describe what slows your business down. We build it, set it up, and show your team how it works. If something needs changing later, we handle that too.
Yes. We build text reminders that go out the day before and an hour before each appointment. 75% of customers prefer texts over calls for service bookings. No-show rates drop immediately.
We change it. Your subscription includes ongoing adjustments. Business changes, and your system should change with it. No extra fees, no tickets, no waiting.
Those platforms are built for a general version of your business. You learn their system and adapt your process to fit. We do the opposite. We learn how your business runs and build the system around it. No training videos, no unused features, no 2-year contract.
Tell us about your plumbing business
Describe what is slowing you down. We will show you exactly what we would build and what it would save you. Before you commit to anything.